Can someone please explain how the Condition Types in Sales Rebates that are maintained for "Customer eligibility" help determine that the rebate can be processed? We are using Vistex for our Sales Rebates process.
I would think that creating a rebate condition type that includes the Rebate Recipient and the Percentage rebate would deem the customer eligible, however I have seen many examples where there is a separate condition type that you enter just the customer's account # on, and it's title some sort of "Eligibiltiy" and is included within the Condition Group.
I don't understand how if that isn't filled in, how it negates another condition record that has the account # and rebate %. I looked at condition exclusions however didn't have any listed.