Hi
Would like to consult on weather it is possible to ask a SAP developer to develop user exit for Credit Block to ignore, and let the Sales Order go to billing if:
1. If risk category: N01 (we set it up as low risk customer) and past due not more than $5,000 (including a credit where a customer has not taken for longer than certain days, and therefore triggers Past DUE)
2. All risk category with past due not more than $5000, regardless hwoever many days it has been past due.
Our situation here is big distributors take their own sweet time to take their chargebacks. We have only 4 big distributors, and we don't want to hold any of their orders, and tired of releasing orders that are not really triggered by "past due".
thank you