Hi SD Experts,
I have one business scenario which I think is not unique for us. Need to know how you are handling the same-
Business scenario example-
1. 100 pc Material sold to CustomerA @$10/pc
2. Invoice raised for 100 pc and $1000. Payment term is 2% discount if paid within 7 days
3. Let us assume customerA in this case paid on 5th day , so eligible to get 2 % or $20 discount on $1000 invoice. Customer paid $980 accordingly and it is posted in SAP
4. Now let us assume that after two months customerA just returned 50 pc materials which he purchased earlier.
My question is-
a. How the processing clerk will know that there is a cash discount of $20 involved while processing the return and customerA dis not pay $1000 as per invoice actually.
b. How the system will ensure that amount to be paid to customerA is $980/2= $490 and not $1000/2= $500 as per old invoice as a part of return processing?
Thanking you in advance for your replies
