Hello Experts,
Users are getting 'FI/CO interface: Balance in transaction currency' error while releasing one cancellation Invoice to Accounting.
The error that we are facing is due to the fact that the Net Value in F2 Invoice and S1 cancellation Invoice are not matching.
execution steps followed ->
1. F2 Invoice was created for a delivery
2. The above Invoice was cancelled in VF11, but due to reason unknown the Accounting document was not posted automatically(Ideally it will be posted automatically)
3. Subsequently there has been a change to item price for the S1 Invoice(This has been captured in the change logs, but the users insist that they have not made any manual changes to the price)
4. Now when they are trying to release this in VFX3 they are facing the error.
The solution that we have decided upon is to issue a standalone credit note to the customer.
But this will not remove the S1 Invoice from VFX3. For compliance purpose they want this removed from VFX3 before month end.
So is there a way to remove this from VFX3? I am still working upon as to how the price was changed for the material. If there is any better alternative solution it will be greatly helpful and appreciated.
Thanks in Advance.
Theerthesh.