Hi All,
I have implemented Self-billing for one of our customer and have a doubt how the return order process works in self -billing scenario. if there is a quantity difference or if the items damaged and customer wants to return it then how the return order process is triggered? is it automatically triggered from the customer side or we have to create a manual return order and delivery and then wait for the credit invoice on returns edi message from the customer? does retro-billing has any relation with this? I have searched forum and could undernot completely understand the return process. could you please explain with some simple config steps ,please?
Murali