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Problem with billing document integrity post system restore

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Hi SAP Expert,

 

We are facing a bizzare issue. There was an Invoice 123 whose Payer & Ship to Party was X. When User triggered output, then also "X" Payer & Ship to was displayed.

 

Later on, this data of Invoice 123 was transfered to other Invoice 456. i.e. whole data including Item details, Payer, Sold to Ship to & whatnot of Invoice 123 was visible in Invoice 456. And overview of Invoice 123 displayed some other data. Furthermore, now the system shows No Output for Invoice 123 whereas that output of Invoice 123 is visible in Invoice 456.

 

Could this issue be related to any System Restore or some Upgrade activity  as the data of one document is transferred to other document.

 

We have checked Number Range as well but everything seem fine there.

 

Please advise.

 

Regards,

 

Prashant


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