Hello,
As per our business requirement ,we create rebate agreement after customer invoice creation and then we do retroactive (VOB3) which create credit memo request and through credit memo request we create credit memo .After this we do settlement for the rebate agreement (VBO2) which again create a credit memo request and rebate credit memo as per the process.
After the above process customer sales return happen and we do the sales return with the referance of invoice which has been created before rebate agreement ,Here the problem arises .as the settlement & retroactive are already completed for the rebate agreement we are getting difficulties to find the rebate condition value to generate debit note to customer for the rebate amount (because of return ).
currently we are finding rebate condition value manully which is killing lots of time .Please suggest some woraround so, that we can get rebate condition value easily .also suggest if there some automation functionality available for this.
Please get back to me for any clarification.
thanks in advace
Regards,
Sunny sourav