Hi experts,
I have a user who needed to cancel and re-create some billing documents. In a couple of the documents the document flow shows that the cancelled invoice still has a status of "open" and there has already been another invoice created. What might cause the cancelled invoice to remain with the "open" status and is there a way to complete this document so that the new document will clear properly? We are also having the issue with these that the cancellation does not reverse the clearing and so it is still showing in FBL5N. I have read notes on what might cause this and have not found any soultions so far. I'm not sure if this would have anything to do with it but all the problem invoices are for the same customer and for the same material. Any help is greatly appreciated.
Thanks,
Zack